The one thing that we know for certain is that the more active our customers are in managing their drivers, the better the drivers perform, leading to lower risk and lower cost. So whether it is a return on investment related to lower administrative costs, or the very high ROI from the county of Santa Fe, our solution pays for itself in a short period of time. Something else that we’ve found is common across all fleets - public sector, private sector, small, medium, and large - is the tremendous amount of time savings not having to review tens, hundreds or even thousands of MVRs. One of the inherent benefits of driver monitoring is that people tend to become more aware of their situation and behaviors on the road. Now we don’t take all of the credit for that but we know from numerous customer experiences that our solution along with an active driver management program really helps to drive that type of a savings. Because of their success in reducing accidents and subsequent improved risk profile, they were actually able to work with their insurance provider to obtain a seven figure savings on their insurance premium. They have been working with us for seven or eight years to very actively manage their drivers to reduce accidents. Our solution takes this driver data, puts it into an application and then serves it up to organization, allowing them to be proactive in managing their driver pool.Ī case study that we like to talk about is the county of Santa Fe. You can reward them for outstanding performance. The third group of drivers is really good and you don’t have to do anything with them. The second group is a pretty good size group of drivers who are pretty good but you might have to coach them, train them, support them do things to make sure that their behavior continues to improve. You want to eliminate those individuals from your driver pool and put them in another job. If you think about the overall universe of drivers, there are very few that are high risk. In terms of real impacts, we have seen very favorable results in terms of reducing accidents, lowering risk, and decreasing insurance premiums-especially for those customers who have developed a very active program of managing their drivers by leveraging our data and software. Certainly the concept of more complete information on a timely basis makes a lot of sense to our customers. What sorts of results are you seeing, and do you have a success story that you can share? We also believe that continuous monitoring should include proactive strategies to improve driver behavior, therefore mitigating the risk associated with poor drivers. But always updating the MVR, which is still the source of truth for a driver’s record. True continuous monitoring is a concept that starts with a baseline MVR and expands to a continuously monitoring event looking for violations, updating the baseline MVR and building a driver risk profile. While these are all good sources of data that play a role in monitoring, by themselves they are not monitoring. Some companies use monitoring when buying MVRs 1-2 times a year, while others think that a license status check or looking for violation data is monitoring. Unfortunately, the term “monitoring” is now used to refer to a number of different methodologies and data sources. So what was needed was a true continuous monitoring solution. Many violations can happen within a year or even a quarter of a year. Pulling an MVR once a year left a big gap. As time has moved on, C-level executives, fleet managers, and risk managers realized that they really need to know is what was going on with their drivers on a more frequent basis. It is a standard minimum requirement that has been done for a number of years. Let’s talk a little bit about the evolution of the monitoring where you were to where you are now.Īs we all know, for commercial drivers there is a federal requirement to pull MVRs once a year and look for valid and invalid driver’s licenses. Consequently, we are the largest EPN agent in California and over the last several years we have taken this concept of driver risk management - collecting, correlating and analyzing motor vehicle records (MVRs) and other data sources to identify driver risk - to a national level. In the early 2000s, California was very proactive with a program they call EPN or Employee Pull Notice that we got involved in very early. That was really the genesis of where we are today. We also built an application that gathered motor vehicle records and we began to monitor drivers for the purpose of identifying risky behavior. Our original offering was an application around registering vehicles, both new vehicles and re-registrations. SambaSafety started in 1998, as a small company in New Mexico, initially collecting motor vehicle and titling data from the State of New Mexico. Give us a little background on SambaSafety.
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